Privacy Policy

Privacy Policy

This Privacy Policy, updated in accordance with the General Data Protection Regulation (GDPR), describes how Praybourne Ltd, Trading as PULSAR® collect, use, and share information in connection with your use of our websites (including www.pulsaruk.com), and services. This Privacy Policy does not apply to information our customers may process when using our Services.

We may collect and receive information about users of our services from various sources, including: (i) information you provide to us in normal day to day business transactions; (ii) when you visit our website we store cookies that enable us to track visitor browsing patterns and other analytical information to help us understand and service our customers better; and (iii) from third-party services, and partners.


1. INFORMATION WE COLLECT
We collect and store information from our customers in order to service orders or to contact them and potential customers with important industry news or special offers. Information collected may consist of Name, Job Title, Address, email address and telephone number.
Any credit card/debit card/paypal payments provided by customers are not stored and are processed through a digitally secure and encrypted 3rd Party, who are PCI DSS Compliant.

2. HOW WE USE THE INFORMATION
We use the information we collect in various ways, including to:

(i)Provide, operate, and maintain our Services;
(ii) Develop new products, services, features, and functionality; 
(iii) Process your transactions;
(iV) Communicate with you, including for customer service, to provide you with updates and other information relating to our service, and for marketing and promotional purposes;
(V) For compliance purposes, including enforcing our Terms & Conditions, or other legal rights, or as may be required by applicable laws and regulations or requested by any judicial process or governmental agency.

3. HOW WE COLLECT INFORMATION
Information is collected and supplied to us in various ways: 

(i) orders received by customers; (ii) subscribing to newsletters on www.pulsaruk.com; (iii) cookies and visitor data recorded from www.pulsaruk.com; and (iv) information provided by visitors to industry exhibitions, who give consent for us to contact them.

4. SECURITY
We are committed to protecting your information. To do so, we employ a variety of security technologies and measures designed to protect information from unauthorized access, use, or disclosure. The measures we use are designed to provide a level of security appropriate to the risk of processing your information. However, please bear in mind that the Internet cannot be guaranteed to be 100% secure.

5. DATA RETENTION
We retain personal information we collect from you where we have an ongoing legitimate business need to do so (for example, to provide you with a service you have requested or to comply with applicable legal, tax, or accounting requirements).

6. ACCESS
If you are a registered user of our b2b portal (store.praybourne.co.uk), you may access certain information associated with your Account by logging into your account or emailing sales@pulsaruk.com. 

7. YOUR DATA PROTECTION RIGHTS UNDER THE GENERAL DATA PROTECTION REGULATION (GDPR)
If you are a resident of the EU, you have the following data protection rights:

If you wish to access, correct, update, or request deletion of your personal information, you can do so at any time by emailing sales@pulsaruk.com.
In addition, you can object to the processing of your personal information, ask us to restrict the processing of your personal information, or request portability of your personal information. Again, you can exercise these rights by emailing sales@pulsaruk.com.
You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the "unsubscribe" link in the marketing emails we send you. 
Similarly, if we have collected and processed your personal information with your consent, then you can withdraw your consent at any time.  Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority.
We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws.

8. YOUR CHOICES
You may unsubscribe from receiving certain promotional emails from us. If you wish to do so, simply follow the instructions found at the end of the email. Even if you unsubscribe, we may still contact you for informational, transactional, account-related, or similar purposes.

Many browsers have an option for disabling cookies, which may prevent your browser from accepting new cookies or enable selective use of cookies. Please note that, if you choose not to accept cookies, some features and the personalization of our services may no longer work for you. You will continue to receive advertising material but it will not be tailored to your interests.

9. CHANGES TO THIS PRIVACY POLICY
This Privacy Policy may be modified from time to time, so please review it frequently. If we materially change the ways in which we use or share personal information previously collected from you through our services, we will notify you through our services, by email, or other communication.

 

Contact Us

If you have any questions or concerns about this Privacy Policy, please feel free to email us at sales@pulsaruk.com

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